THE SOLUTION

The complete mechanism to prevent, detect, and manage risk.

Why organizations need it

Catch issues early

Fraud, harassment, conflicts of interest—before they escalate.

Protect the whistleblower

A channel where no one has to fear retaliation.

Help retain talent

People stay where they feel they can speak up.

Control and traceability at every stage of the process.

01.
Report
Report through the channel you prefer: web, phone, voicemail, or email — anonymously, if you choose.
02.
Intake
A specialized team receives the report, assigns it a case number, and classifies it by risk type.
03.
Notification
The designated people at your company are notified, making sure no one involved in the case has access.
04.
Investigation
Investigators document the case on the platform, backed by specialists.
05.
Closure
The resolution is recorded, the whistleblower is informed, and the case remains traceable for audits.

Traceability

Confidentiality

Independence and trust

Specialized support

A PLATFORM FOR YOUR TEAM

User and access management.

A platform customized to your company’s brand — fully White Label, with information encrypted and protected at all times.

  • Unlimited admin users
  • Your company decides who gets access
  • Investigators document the case on the platform
  • Customizable to your brand (White Label)

COMPLIANCE

Team reviewing notes on a wall

Mexico

NOM-035 requires mechanisms to identify psychosocial risks, including workplace harassment and violence.

Latin America

ILO Convention 190 requires confidential complaint channels with protection against retaliation — in force in many countries across the region.

Ethic Lines meets both requirements with a mechanism that’s already up and running, with no additional in-house development.

INFORMATION SECURITY

Confidentiality isn’t promised. It’s certified.

Man smiling in front of his laptop

Multi-factor authentication

Encrypted information

Certified private cloud

INVESTMENT

An investment that scales to the size of your organization.

Pricing is based on your number of employees — no one-size-fits-all plans or features you don’t need.

Complementary services

Code of ethics

Ethics committee

Perception survey

Ethics and investigation training

SUCCESS STORIES

What our clients say about Ethic Lines.

“For the first time we heard about harassment cases before they escalated. Reports arrive clear, with evidence and ready to act on.”
HR DirectorManufacturing company
“Having an independent third party receive reports changed how much our people trust the process. Today they actually speak up.”
Compliance ManagerFinancial group
“Case-by-case traceability gave us solid ground with auditors and regulators. Everything is documented.”
General CounselLogistics company
“We stopped finding out too late. Now we see the warning signs in time and decide with information, not rumors.”
CEORetail chain
“We uncovered a supplier scheme that had been running for months. The anonymous report was the key piece.”
Internal AuditorConstruction company
“Rollout was fast and the support constant. Our people understood the channel from day one.”
Human Capital ManagerPrivate hospital
“Multilingual reporting let us hear from every one of our operations across Latin America.”
Ethics DirectorHotel group
“More than a hotline, it is an early-warning system for the whole organization.”
COOMining company

Frequently Asked Questions

What happens if the report is about an executive or someone with access to the system?

The case is reassigned to someone else, so conflicts of interest are avoided by design.

How much does it cost to implement an ethics hotline?

It’s based on your number of employees. We’ll go over the details on the call.

How long does implementation take?

We implement as soon as we have the information we need from your organization — usually within a few weeks.

What kinds of situations can be reported?

Fraud, corruption, harassment, discrimination, conflicts of interest, and more — the list is tailored to your organization’s needs.

RISK. CONTROL. TRUST. COMPLIANCE.

Listening early changes everything.

Every report that doesn’t arrive in time is a risk that was already there. Ethic Lines gives you the channel to see it before it becomes a crisis.

Ethic Lines

Let's talk

🕐 30 min

📹 Video call (Google Meet)

Tell us what your team needs and we will show you how Ethic Lines works in 30 minutes, no strings attached.

Book a call

Email or call us and we will suggest a time.

contacto@ethiclines.com

+52 55 8008 1308