HOSPITALITY
With rotating shifts, tips and constant contact with the public, risk hides easily.
High turnover, cash handling and rigid hierarchies mean a lot goes unreported. Ethic Lines gives your people that channel, no matter how often your team changes.
Protect your reputation
Detect abuse
Secure channel
Shielded before it goes public
From problem to solution
“With high turnover, nobody ever gets to know the internal channels.”
The Ethic Lines solution
Phone line, voicemail, email and web, available from day one with no lengthy training.
“Staff are afraid of losing shifts or tips if they report their supervisor.”
The Ethic Lines solution
True anonymity: the supervisor never knows who reported, so there can be no retaliation.
“Each location or business unit handles complaints on its own.”
The Ethic Lines solution
One system with full traceability across all your locations.
What’s at stake
50% lower
fraud losses at organizations with an ethics hotline, thanks to faster detection.
ACFE, 2024
60%
of women in the restaurant industry report having been sexually harassed at work.
ROC United
14.2%
of all workplace harassment charges filed with the EEOC come from the food service and hospitality sector.
EEOC
What gets reported in hospitality
The most common reports we receive from hotels, restaurants and service teams.
Harassment and abuse of authority
Among supervisors, coworkers or with guests, often tied to shifts or tips.
Cash mishandling
Register shortages, unfairly split tips or unrecorded charges.
Inventory theft
Supplies, beverages or merchandise that disappear between the storeroom, kitchen and bar.
Ignored working conditions
Excessive hours, missed breaks or failure to follow basic protocols.
Behind every report, a team with sound judgment
Hospitality reports often involve sensitive conduct issues, not just money. That’s why a team of professionals (criminologists, sociologists and psychologists) reviews every case with the care it deserves and delivers it to you ready for action.
RISK. CONTROL. TRUST. COMPLIANCE.
Listening early changes everything.
Every report that doesn’t arrive in time is a risk that was already there. Ethic Lines gives you the channel to see it before it becomes a crisis.